Frequently Asked Questions

FOR  FAMILIES

What is BashFind?

BashFind helps families discover kids' party venues and entertainers, save favorites, connect with businesses, and plan celebrations in one place.

Is BashFind free for families?

Yes. Browsing, creating a family account, saving favorites, and messaging businesses are free. BashFind Party Passes are optional and cost $10.

What types of venues and entertainers are listed?

Venues include indoor playgrounds, party spaces, studios, and activity-based or specialty locations. Entertainers include characters, balloon artists, face painters, magicians, music & DJs, science shows, animal acts, party hosts, and more.

How do I contact a venue or entertainer?

Use the Message button on any listing. When they reply, we'll email you so you can sign in and continue the conversation. Your email address stays private.

Do I book my party through BashFind?

No. You contact, book, and pay the venue or entertainer directly. BashFind helps you discover and connect with businesses but does not process the actual party booking.

Does BashFind guarantee availability?

No. Availability, pricing, packages, and policies can change. Always confirm your party date and final details directly with the business.

Can I see ratings?

Yes. Listings show their Google rating where available, with a link to read reviews on Google.

Does BashFind verify or vet every business?

BashFind helps families discover party businesses but does not guarantee or independently verify every provider's licensing, insurance, background checks, safety practices, or services. Please confirm anything important to you directly with the business. Terms of Service →

What areas does BashFind cover?

We currently cover Los Angeles County and Orange County, with more cities coming soon.

Party Pass

What is a BashFind Party Pass?

A BashFind Party Pass costs $10 and gives you 10% off eligible services, up to $100 in savings, at the participating business shown on your pass. The offer shown at purchase determines which services are eligible.

Does a Party Pass reserve my party or guarantee availability?

No. A Party Pass gives you a discount but does not reserve a date or guarantee availability. We recommend confirming availability with the business before purchasing a Party Pass.

Do I pay for my party through BashFind?

No. The $10 Party Pass is purchased from BashFind, but you book and pay the venue or entertainer directly for the actual party or service.

How long is my Party Pass valid?

Your Party Pass is valid for one year from the purchase date. The expiration date is shown on the pass.

Can I use my Party Pass more than once?

No. Each Party Pass is valid for one-time use.

How do I use my Party Pass?

Show your Party Pass to the participating business. They scan your QR code or enter your pass code in their BashFind account, then confirm the pass as redeemed.

Can I combine my Party Pass with another promotion?

Party Passes cannot be combined with other promotions unless the participating business allows it.

Can I get a refund for my Party Pass?

Yes. An unredeemed Party Pass can be refunded within 7 days of purchase. After 7 days, Party Passes are non-refundable except where required by law. See Party Pass Terms →

What happens if a business stops offering Party Passes?

Businesses can stop offering new Party Passes, but previously purchased valid Party Passes must still be honored until their expiration date.

Accounts & Party Planning

Why create a BashFind family account?

Your free account lets you save favorites, message businesses, keep track of planned and past parties, and get personalized party ideas.

Why add my child's birthday and interests?

It's optional. Adding your child's birthday and interests helps BashFind suggest personalized party ideas and send planning reminders. Nicknames are fine. Privacy Policy →

Does my child need a BashFind account?

No. BashFind accounts are for adults. Parents and guardians create and manage child profiles within their own account.

What party reminders will I receive?

If you add your child's birthday, we email personalized party ideas about 3, 2, and 1 month before it. Reminders stop once you save a party plan for that celebration.

FOR  BUSINESSES

Is it free to list my business on BashFind?

Yes. Creating a standard venue or entertainer listing is free. New listings are reviewed by our team before they go live.

How do I list my business?

Sign up as a Venue Owner or Entertainer, then add your listing with photos and details. You can edit it anytime from your account.

What if my business is already listed?

Open your listing and click "Claim it." Once our team approves your claim, the listing and any waiting messages move into your account.

How do families contact me?

Families message you on BashFind. You'll get an email alert for each new message and can reply from the Messages section of your account.

How does BashFind make money?

Businesses can optionally pay for Featured Placement. BashFind also earns revenue when families purchase Party Passes for participating businesses.

What is Featured Placement?

Featured Placement is an optional $25/month subscription that gives your business extra visibility in the homepage Featured section and near the top of matching search results. You can cancel anytime, and it does not guarantee inquiries or bookings.

What is BashFind Customer Acquisition?

Customer Acquisition lets you offer BashFind families a Party Pass discount with no monthly fee. Families purchase their Party Pass from BashFind, then book and pay you directly.

How much does Customer Acquisition cost my business?

$0/month. There is no subscription or booking fee. You provide the agreed discount when a customer presents a valid BashFind Party Pass.

What discount do I give Party Pass customers?

10% off, up to $100 in savings. Entertainers apply it to eligible entertainment services; venues apply it only to the categories they selected (Party Packages, Facility Use/Admission, or both).

Do I have to change my booking or payment system, or connect a bank or Stripe account?

No. Customers keep booking and paying you directly through your existing process. You don't need to connect a bank or Stripe account to participate.

How do I verify a customer's Party Pass?

Scan the family's QR code or enter their code in your BashFind account. BashFind checks the pass first; it's only redeemed after you confirm.

Can I stop offering Party Passes?

Yes. You can deactivate your offer for future Party Passes. Previously purchased valid passes must still be honored until they expire.

Do I still control my customer relationship?

Yes. You manage the booking, payment, deposit, communication, and service directly with the family. BashFind takes no cut of your bookings.

Where can I learn more about the rules for businesses?

See the BashFind Provider Terms for details about listings, Featured Placement, Customer Acquisition, and Party Pass participation. Provider Terms →